Kitchen Supervisor

Operations Department

Job Purpose

The Kitchen Supervisor will co-ordinate and optimize all operations of the kitchen and manage the staff within this department. The Kitchen supervisor is supporting the deliverables of a health facility to ensure the provision of nutritious meals in accordance with health guidelines and oversight.



  • Serve as a positive role model.
  • Complete all reports and documentation as required.
  • Report to Facilities supervisor and Finance manager.
  • Ensure the smooth running of the kitchen at all times.
  • Ensure safety checks of equipment and resources are carried out at all times.
  • Establish an appropriate relationship with patients and all staff at all times.
  • Communicate at all levels including at the level of the children’s (patients’) understanding.
  • Maintain equipment and resources and ensure safe storage thereof.
  • Prepare well balanced, nutritional menus.
  • Follow special dietary requirements received from the health department and/or the dietitian
  • Set up a schedule and ensure adherence re: timing of delivery meals.
  • Set up staff duty roster and delegate tasks as required
  • To ensure that the hygiene of the kitchen area meets all the legal requirements.
  • Set up a cleaning roster and ensure adherence
  • Staff management:
    • Participate in induction, on-the-job training and development of staff
    • Ensure all staff understand and adhere to relevant operational protocols and procedures.
    • Initiate disciplinary measures as required.
    • Ensure communication forums are instituted to allow for information sharing up and down the line.
    • Manage staff performance on a day-to-day basis and ensure that 2 formal performance appraisals take place per year for each staff member.
  • Manage stock within the kitchen area.
  • Oversee the ordering and purchasing of provisions.
  • Ensure that donations of food are received correctly.
  • Ensure that stock is stored and maintained on a FIFO basis.
  • Ensure that a waste management system is in place and maintained.
  • Required to work shifts which may include some weekends and public holidays.

Key Performance Areas

  • To ensure meals are delivered timeously
  • To ensure the hygiene of the kitchen area meets all the legal requirements
  • Staff management
  • Manage the stock within the kitchen area
  • Manage the maintenance and cleanliness of the kitchen equipment


  • Must have a HACCP qualification
  • Hospitality qualification an added advantage

Required Experience

  • Must have at least 3 years of managerial experience in a similar environment.
  • Must have at least 2 years menu and hospitality experience.
  • Experience in the Health sector would be advantageous.
  • Knowledge of DOH (Department of Health) menu guide lines would be an advantage.


Personality, Attributes, Skills and Abilities

  • Planning and organizing.
  • Excellent communication skills.
  • Work both independently and as an active team member.
  • Be able to use initiative.
  • Excellent interpersonal, oral, and written communication skills.
  • Proficiency in English and Afrikaans. isiXhosa will be an added advantage.
  • Maturity and sensitivity to cultural and individual differences.
  • Maintain professional demeanour while exercising judgment and discretion in the workplace.
  • Good administration.
  • Ability to work with children and youth.
  • Of sober habits
  • Accountability and Teamwork.
  • Flexibility.
  • Clear criminal record.
  • Commitment to the mission, values and goals of the Organisation.



  • All our positions are non-discriminatory. We invite everyone who meets the criteria to apply.
  • Closing date for all applications is Friday, 10 May 2024.
  • Interviewing of shortlisted candidates will take place soon after closing date.
  • Relocation costs will NOT be covered by the employer.
  • Reference checks will be conducted.
  • The employer reserves the right to not appoint.
  • Candidates must be able to commence employment as soon as is reasonably possible.

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