Social Auxiliary Worker

Therapy Department

Job Purpose

St. Joseph’s Intermediate Paediatric Care (SJIPC) is looking to recruit a Social Auxiliary Worker (SAW).

As part of the Social Work Service this role will provide administrative and co-ordination support to the Social Workers.



  • This post reports to the social worker (SW).
  • Serve as a positive role model.
  • Coordination of parent appointments, including transport and accommodation arrangements.
  • Admission of patients:
    • Responsible to arrange transport when a patient is medically ready for admission to SJIPC.
    • Informs the multi-disciplinary team (MDT) via email of a transfer that will take place.
    • Arrange parent’s stay at SJIPC parent accommodation.
    • Orientate parents to parent accommodation and inform them of accommodation rules.
    • Make sure that parent signs accommodation contract and file this in patient hardcopy file.
    • Conduct check- ins with parents staying at SJIPC at least twice a week.
  • Parent visits and patient leave:
    • Supervision during parent visits
    • Facilitate signing of consents during parent visits
  • Assistive role or practical support to social workers:
    • To ensure the consents and indemnity are signed for SJIPC internal and external events and those involving a third party.
    • Daily contact with wards at least half an hour after coming on duty.
    • Assist children when phoning parents and guardians twice a week.
    • Assists with collection of patient related information and filing reports.
    • Relieving Social Workers when on leave.
    • Networking/ liaising with external community resources as directed by the SW or when the SW is absent.
  • Administrative support:
    • Type and distribute admission meeting minutes on day of admission meeting.
    • To scan admission forms of patients when required and attach to database within 24 hrs when administrator is on leave.
    • Check that an electronic file for new admission has been created on therapy drive within 48 hours of admission approval.
    • To provide admin supporter with information of new admission i.e., admission information, copies of birth certificate, parents IDs, school report within 48 hours of an admission.
    • Provide updates on media consents within a week of receiving updates to administrator so that it can be captured on database.
    • Closing of patient files, storing and archiving of files according to dates and alphabetically on a weekly basis.
    • Compiling framework, basic information for care plan.
    • Keep up to date patient records. To ensure that interventions are captured weekly.
    • Assist SW to identify who the assigned external social worker for a specific case is and to gather their contact details under supervision of SW.
    • To keep and maintain accurate and updated statistics and submit weekly to Social Work Supervisor.


  • Acting as interpreter when required:
    • Interpret for parents, social workers, Therapist as and when needed.
  • Implement prevention, education and development programs:
    • Group work with identified patients when required as directed by social worker and under SW supervision.
    • Assist SW with educational programmes as required
  • Professional development to ensure best ethical practice:
    • Attend internal and external training to develop self and to enhance service delivery at SJIPC.
    • Assist SW within service training of multi– disciplinary team in the home when required
    • Implementation of learnings gained from professional development activities.

Key Performance Areas

  • Coordination of parent appointments, including transport and accommodation arrangements.
  • Assistive role or practical support to social workers.
  • Administrative support.  
  • Implement prevention, education and development programs.
  • Acting as interpreter when required.
  • Professional development to ensure best ethical practice.


  • 1 year Social Auxiliary Qualification.
  • Registered with the Council for Social Workers.
  • Knowledge of the Children’s Act and justice system will be advantageous.

Required Experience

  • At least three (3) years general work experience with 1 to 2 years working with children and youth

Personality, Attributes, Skills and Abilities

  • Driver’s License. (Code 10 an added advantage).
  • Work both independently and as an active team member.
  • Excellent interpersonal, oral, and written communication skills both internally and externally.
  • Sound planning, organisation /coordination skills
  • Proficiency in English and isiXhosa
  • Proficiency in Afrikaans is an added advantage.
  • Maturity and sensitivity to cultural and individual differences.
  • Maintain professional demeanour while exercising judgment and discretion in work.
  • Ability to speak; read and write English.
  • Ability to speak; read and write an African language.
  • Excellent computer competency including MS Excel.
  • Good administration, report writing.
  • Flexibility.
  • Clear criminal record.
  • Commitment to the mission, values and goals of the Organisation.


  • Closing date for all applications is Friday, 08 March 2024.
  • Interviewing of shortlisted candidates will take place soon after closing date.
  • Relocation costs will NOT be covered by the employer.
  • Reference checks will be conducted.
  • The employer reserves the right to not appoint.
  • Candidates must be able to commence employment as soon as is reasonably possible.

Please email your CV, with certificates, and a 1-page motivational cover letter by Friday, 08 March 2024 to

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